Downtown Hi-Tech provides phone and laptop repair services. Experiences can vary, with some customers finding prices high compared to official stores, while others spend less than half of what Apple charges. Service is often described as great, efficient, super helpful, friendly, kind, cooperative, and with no frills. Repairs, such as battery replacement or screen repair, are frequently completed within the same day or a couple of days. The staff is noted for being extremely helpful, leaving no stone unturned to fix problems quickly. Some customers highly recommend giving them a try and advise not to believe the bad reviews, calling it one of the best repair experiences.
Went there to replace iPhone battery. Their price sounded high, so went to compare w/ DTLA Apple Store (who ended up charging a lot less). Another time they did help me find my missing cell phone, free of charge. Maybe it depends on who is working there that day.
December 2023
Don't believe all the fake petty reviews that are left about this place. I had Daniel as the service employee help me out with replacing a worn out battery on my MacBook Pro. Great efficient service with no frills and bs. Replaced the battery and got it back to me all in the same day. Couldn't have asked for more.
December 2023
My girlfriend brought her laptop in for service and the man that helped her left no stone unturned. He fixed the problem quickly and was extremely friendly and helpful.
