I am astounded by the complete lack of customer service. This company is not worthy of your dollars. With all the possible shopping for clothing options available Forever21 is not one I will be giving my business to.
August 2023
Forever 21 paid a 4 million dollar settlement to workers in El Monte after using SLAVE LABOR to produce clothes. They also use cotton grown by small children forced to work in Uzbekistan. Their practices contribute to the massive heaps of toxic micro plastic and chemical filled clothing waste in ecosystems across the world.... read full comment
July 2023
Went to store location in the North Star mall SA and closing was at 6pm yet it was 5:45pm and would not let me in to do my return, literally an in and out thing. They stated no one was allowed in the store 15 min before closing. Doors state they close at 6pm not 5:45pm, worst customer service
