Hermz is a dress shop for events like prom and bar mitzvahs, offering a range of beautiful and one-of-a-kind dresses. The experience can be a mixed one, heavily dependent on the sales associate. With a good associate, customers report an amazing, helpful, and kind experience where staff are patient, professional, and sweet, offering opinions and options while coaching on fit and tailoring. Service is described as very great, with associates helping to accurately choose sizes and arrange edits for a perfect fit. However, with a different associate, the experience can be terrible, leaving customers upset. Some report pressure to purchase based on guesswork with no return option for ordered dresses. The selection can be limited, particularly for sizes above a 10 or 12 in certain brands, making it a better fit for those who are a size 2-6 or who already know which specific dress they want to order. The shop is generally considered pretty pricey, though some find the prices ridiculously low and affordable. The quality of the dresses is noted as good. Overall, it is the best place for some and a place others would pass, advising to shop only if assisted by a specific helpful associate.
We just bought two gowns from the owner One being for my daughters prom, and one being for a bar mitzvah. The owner was not only incredibly helpful, She was Beyond kind. This was such an amazing experience, and every dress was so beautiful it made the decision-making difficult indeed. We will be repeat customers.
May 2024
OMG, I just got my engagement dress from this store, and I am sooo in love with it! The dress fits perfectly and the design is absolutely stunning. I can't wait to wear it on my special day. Thank you this store for making me feel like a princess!
May 2024
The staff was amazing! I came in and had no idea what to buy my wife. I spend over $3000 and couldn't be happier!!
