Macy's is a well-known department store that has been around since 1858, with a wide range of products including fashion brands, housewares, and gifts. Located in Rogue Valley Mall, the store offers popular brands like Ralph Lauren, Calvin Klein, and Estee Lauder. Many customers appreciate the great atmosphere created by the friendly employees and managers, making shopping a pleasant experience. However, some customers have reported disappointments, such as receiving generic packaging for jewelry and staff not being knowledgeable about products. On a positive note, personal shopping assistance is available, with stylists like Tami providing helpful guidance in the men’s section. Customer service experiences vary, with some praising staff members like Michelle for her friendly and energetic service, while others have noted issues with inventory and product testers. Overall, Macy's remains a convenient shopping option for many, though improvements could enhance the overall experience.
