BMW of Downtown Los Angeles is known for its exceptional service, competitive prices, and a welcoming atmosphere. Customers appreciate the enjoyable car buying experience, highlighting the helpfulness of the staff, particularly Eli, Garret, John, and Marwan. Many reviews mention the dealership's diverse inventory, which includes the latest BMW models and high-quality pre-owned cars, making it easy for buyers to find their ideal vehicle. The Finance Center offers customized financing solutions, while the Service Center is staffed with knowledgeable professionals who prioritize customer satisfaction. A standout experience involved a customer transitioning from a lease to purchasing a BMW M2, with staff providing guidance on driving manual cars, showcasing their commitment to customer care. Overall, BMW of Downtown Los Angeles is praised for its beautiful dealership, extensive vehicle selection, and friendly, attentive personnel, making it a top choice for BMW enthusiasts and first-time buyers alike.
