Reformation is a popular clothing store that offers an exceptional shopping experience. The store is known for its stunning, aesthetically pleasing interior design, which creates an inviting atmosphere for customers. The clothing selection is described as beautiful, trend-setting, and classic, with a focus on environmental sustainability. The store staff is praised for their excellent customer service. Customers report that the salespeople, such as Luna, Kiara, Natalie, and Kayla, are accommodating, helpful, and knowledgeable, providing personalized recommendations based on the customer's style and needs. However, some customers have noted an "insane sense of entitlement" from a few shoppers, which can occasionally lead to poor treatment of the retail employees. To ensure the safety of both customers and staff, Reformation has implemented various health and safety measures, including mandatory face masks, hand sanitizer availability, limited store capacity, updated store hours, and frequent cleaning. The store also offers contactless payment options for a seamless shopping experience. Overall, Reformation is a highly recommended clothing destination, known for its stunning stores, beautiful and sustainable fashion, and exceptional customer service, despite occasional challenges with difficult customers.
I especially love the spacious dressing rooms and the unique pieces that you won’t find anywhere else. Highly recommend checking it out if you’re in LA! 🌿👗
April 2024
Stunning store, very aesthetically pleasing, clothes are beautiful. You walk in and want to immediately buy everything. Recommend going to this location!
October 2023
The store is clean. There are many interesting attempts.
