Stüssy offers a positive shopping experience with friendly and helpful staff. Customers often find the employees to be kind, patient, and attentive, making it easy to ask for specific sizes or items. Many reviewers appreciate that the staff go out of their way to assist, even bringing out items from the back if they are not on display. The store is generally comfortable and not crowded, especially during weekday visits, which helps shoppers browse more easily. Customers note that there is no fitting room for trying on T-shirts, so they prefer to purchase items first and try them on at home, which can be inconvenient. The store's cleanliness is maintained, with staff ensuring trash is removed and providing directions to local facilities like bathrooms. Some reviews mention waiting outside due to queues, but once inside, the service remains attentive. Availability of exclusive merchandise varies, but staff are willing to help find specific items, including those not immediately visible. Overall, despite some negative reviews about staff, many customers report a friendly environment where their needs are met efficiently. The experience largely depends on the day and staff working, but most find shopping at Stüssy to be a pleasant and helpful process.
I don’t know why people sending bad reviews about the staff because they were so kind and helpful the only thing that annoys me is that t-shirts can't be tried on in stores, i just get out of the store and tried the tee and change the size thats bad please change this policy.
June 2025
Glad the store is here. However, kinda small. Love Stussy. Wish they had a bit more.
June 2025
Despite many negative reviews about the staff, all of the employees were very nice. It was a very comfortable place to shop!