Stance is a business that is known for its excellent customer service. Despite the temporary closure of its U.S. retail locations, the brand's online store remains fully operational and the Keeping People Stoked (KPS) team is available to assist customers with any questions or support they may need. The store associates, such as Miriam, are praised for their kind, knowledgeable, and engaging approach, which often prompts customers to make purchases. The manager is also commended for his personable and knowledgeable service, as well as his passion for discussing Laker basketball. Overall, Stance provides a fun and enjoyable shopping experience for its customers.
Best customer service ever! The store associate, Miriam, was awesome! Miriam was so kind. She told us the history of the store and showed us the different clothes inside. Honestly, we had initially walked in to just look around but her excellent customer service prompted us to buy some clothes. Thank you, Miriam.
July 2023
The manager has the best customer service, hands down. He’s personable, engaging and knowledgeable of all things STANCE. And it doesn’t hurt that he loves to discuss Laker basketball! Give this guy a raise!
October 2022
Love this place !Great selection of cool fun socks.Thanks Sway for your awesome customer care - so helpful & friendly.Made it a fun shopping experience .
