Dr. Martens Silver Lake is a highly recommended store known for its excellent customer service and knowledgeable staff. Customers appreciate the helpful and friendly team, including managers and sales associates, who assist with selecting the perfect shoes and provide detailed information about different types of leather and shoe wear. The store is well-maintained, air-conditioned, and nicely stocked, creating a comfortable shopping environment. Many customers have had positive experiences, mentioning how staff members are patient, welcoming, and eager to help, making their visits enjoyable. The store offers a variety of styles, including Mary Janes and Fishermans, with customers often returning for future purchases. Overall, Dr. Martens Silver Lake is praised for its great atmosphere, helpful staff, and quality products, making it a top destination for Doc Martens fans.
Chris, Damien & Tatiana were absolutely lovely and so helpful! Love my new Fishermans! Wearing them everywhere. Thank you!
July 2024
Overall, exceptional customer service and experience.
Manager Chris was incredibly welcoming and patient with my requests, and was very knowledgeable about the wear and care of the boots.
July 2024
Went with my partner to this store last weekend and had a great experience! Damian and Jaden helped the both of us get the shoes we wanted and were both really friendly. Definitely going to this store for anything else we need in the future!
