The UPS Compton Hub CPTCA/9020 is a shipping and logistics center that has received mixed reviews from its customers. While some have praised the excellent customer service provided by employees like Monique and Rhonnie, who went above and beyond to resolve issues and ensure customer satisfaction, others have expressed frustration with the center's recent closure and difficulties in tracking down packages. The reviews highlight the dedication and professionalism of the UPS team, who have demonstrated their willingness to own problems and find solutions. Customers have appreciated the quick turnaround times and overall positive experience when visiting the center. Despite the temporary closure, the UPS Compton Hub CPTCA/9020 has been recognized for its great customer service and efficient operations, making it a reliable choice for shipping and logistics needs.
This customer service center is closed down. You can't pick up your package here. You have to go to an actual UPS store or another customer service center. I wish we could pick up packages here but not anymore.
September 2024
Great customer service. I came here almost every day to drop off packages. One star taken away because the center is now closed for the immediate future. Please open it back up even if you need to cut hours!
June 2023
Love this place - in and out in less than 10 min. Not sure why people are giving this place a bad rap.. great costumer service. Great job