The UPS Store #6778 in Los Angeles is a locally owned and operated business known for its expert packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers appreciate the efficient and friendly service provided by the staff. The store owner and employees are dedicated to ensuring smooth transactions, with the owner often catching and correcting packaging mistakes to help customers avoid issues. Many reviews highlight the exceptional customer service, with staff members taking the time to explain processes and charges, making first-time shipping experiences much easier. Regular customers praise the professionalism and knowledge of the staff, who are always willing to assist with a smile. One customer, who has mobility challenges, specifically commends an employee for her kindness and efficiency, noting that she makes every visit pleasant while ensuring all tasks are completed without stress. Another employee, Shawn, has received accolades for managing busy times with a friendly demeanor, demonstrating the team's commitment to excellent service even during peak hours. Overall, The UPS Store #6778 is recognized for its welcoming atmosphere, helpful staff, and reliable service, making it a preferred destination for shipping and other related needs.
Excellent service. This store is clean, courteous employees and everything from the shipping rates to the price of an envelope is throughly explained
April 2026
Jack was so helpful and patient to get me through a really long list of returns! Such great service!
March 2026
This store has amazing employees! Their customer service is on point and they are always willing to help you with anything you need. They are fast, informative, and friendly!! It's the only UPS store I go to now.
