Verizon in Los Angeles offers exceptional customer service and a wide range of mobile, 5G home internet, and business solutions. Customers appreciate the knowledgeable and friendly staff, like Jazmine, who helped one customer save money and improve their plan. Bryce is highlighted for his honesty and efficiency, ensuring customers only get what they need without unnecessary upselling. Daniel has been praised for his dedication, successfully retrieving lost data during a vacation crisis. Armand stands out for his commitment to resolving complex issues, spending hours clarifying details of a new business account and assisting with billing concerns that other stores could not resolve. Many reviews emphasize the positive experiences at this location, making it a preferred choice for both new and existing Verizon customers. The store also makes it easy to shop online with options for in-store pickup, free shipping, and convenient delivery services. Overall, Verizon in Los Angeles is recognized as a reliable destination for anyone seeking helpful service and innovative mobile solutions.
Service was dry, associate was ready for brake. I was the only customer. I will never go to that location.
April 2025
Bit odd the way that customers are assigned to sales people. And I honestly felt my salesperson wanted to be anywhere else but in the store. And also when I went back to get my phone (long time to transfer data) I couldn't really get anyone to finish helping me.
February 2025
Julia is an angel on earth. She’s Eastern European so don’t expect the warm and fuzzies and for her to jump into your arms but she will do what she can to help and isn’t lazy like so many others phone provider retail associates.
