Walgreens is a store that offers a range of services and products, with some staff members making positive impressions. One customer praised a staff member named Crystal for her great energy and helpful attitude during a shopping trip. Another visitor highlighted Claudia’s patience and kindness in helping edit a passport picture when the system was down, making her a favorite for photo services. The pharmacy staff also received praise; a customer appreciated Sierra, a pharmacy tech who was very helpful and informative, going beyond expectations to assist with medication needs. However, experiences with staff have been mixed. While some employees are friendly and personable, others can come across as unfriendly or exasperated, especially in customer service. One customer shared frustration over a pharmacy issue where the staff questioned their history of prescription pickups, despite having receipts and experience with the medication. Overall, Walgreens is appreciated for its helpful staff and services, but some encounters can vary in friendliness and professionalism.
