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“Jeremy delivered excellent customer service. I felt very comfortable and welcomed at this store and I was satisfied with my purchase. We’ll be coming back for sure! Thankyou Jeremy?”
“Whoever that sandy blonde Asian girl was during the shooting.. I do not say this lightly but OLD Navy please give her and all of your staff a raise, a bonus, ANYTHING. These ladies got every single one of us to safety during the shooting as you can already see from the reviews below.”
“⭐⭐⭐⭐⭐
This store is fantastic! Old Navy at Westgate offers a wide range of high-quality products at unbeatable prices. The staff is incredibly friendly, creating a welcoming atmosphere. The store is consistently clean and well-maintained, reflecting the management’s genuine care for customer satisfaction over just profits. Parking is ample and convenient. Even during peak times, the checkout lines move swiftly. Highly recommend this location! ❤️”
“I highly recommend Leilani's fashion &Jewelry if your looking for any type of jewelry. I have been coming to this store for years and the owner is very attentive on what I'm looking for, specially when I'm looking for very specific design.SincerelyArmando”
“Love the baby gap jeans with those soft, elastic waistbands—they're definitely the most comfortable jeans for little kids that I've found. The only register open was in the main section of the store; I wish they'd included some signage on the baby section register explaining where to go to check out, I wasted time hovering around, looking for a staff person to help me there before I thought to check the adjacent areas.”
“This is the location of Carter’s I frequent the most. Not so big store but they have a variety of collections and good sales ongoing. I love the atmosphere in here. Always come in to get some good sets of pajamas and a couple of shirts and shorts for the little one.”
11AM - 7:30PM
925 Blossom Hill Rd Suite #1103, San Jose
Childrens Clothing
“I came to Old Navy on 1/28/26 not expecting to buy but the deals were too good to pass, lol. This associate Emmanuel was very helpful, he helped me with an online purchase, overall very friendly, patient and amazing customer service!! Store was very tidy & very clean. Atmosphere was friendly 10/10 !”
“Gap Factory at Westgate Center delivers a good mix of casual basics and seasonal fashion items at reasonable outlet prices. The store layout was simple, making it easy to browse without any hassle. My family and I found staple items that fit well, and staff were available for questions when needed.
The checkout process was efficient, and the store maintained a steady inventory of everyday wear. If you're looking for comfortable and stylish clothing without breaking the bank, Gap Factory is a great option.”
“This has become my number 1 place to shop. I love the clothes and I can't beat the sales. Whether online or in the store you will always find something to purchase.”
“I love the customer service here. The workers are light and helpful. The clothes here are cute and seems like there is almost always some sale going on (inevitably, except on the items I want to buy! ;))”
“Stopped in to get my daughter a nice outfit for her grandpas birthday party and loved everything about it! They also have really cute boys clothes (which is hard to find). I met the owner's husband who was super helpful! I will definitely be back. The quality of the clothes is top of the line too!”
“Walked into the store to buy a birthday gift for my friend’s son’s first birthday. The lady at the store was absolutely helpful. She immediately found a beautiful set within our budget.”
“I visited the store to exchange a shirt that I got online, the service was amazing! According to the receipt, the staff is Anthony RS, he is very helpful and polite. After he found out it is a gift, he also offered to wrap the shirt in tissue paper nicely and put in a paper bag. Thank you.”
“Large, clean store with a huge selection. Great basics though a bit expensive. Cynthia helped my mom find the kind of pants she wanted by suggesting we look in the men's section and size down. Thanks Cynthia!!”
“J.Crew Factory at Westgate Center is a great spot for finding trendy and casual fashion at outlet prices. The store was neatly arranged, and the staff were friendly in helping us find the right styles and sizes. My family and I found great deals on essentials, and the pricing was competitive compared to other factory locations.
Checkout was quick, and the shopping experience overall felt relaxed and enjoyable. For those looking for polished yet casual wardrobe pieces, J.Crew Factory offers a reliable selection.”
“I need to set the record straight: some previous reviewer said that they don't accept returns for online purchases here. They absolutely do. Jason helped me out and the process was super easy and painless. Afterwards, he helped me find shoes that were the right size. Overall, a really positive experience.”
“I’ve called this location two separate times for help with different things and the staff has always been so helpful over the phone. They are very lovely and willing to help. Not to mention their jeans actually fit me how I want them to which I have never found before.”
“Loved shopping at A&F! Great collection, stylish pieces, and the fit and quality were really good. And employees were really helpful and sweet.
The store experience was smooth and enjoyable.”
11AM - 7:30PM
925 Blossom Hill Rd #1312, San Jose
Childrens Clothing
“HIGHLY RECOMMEND*****
We went to the mall to pick up my daughters pottery item and stopped in, as TCP was having a sale. We were immediately greeted by Jazmin who then showed us around, helped us find my daughters sizes and wonderful pieces for our summer adventures. We are so grateful to Jazmin!! She also helped us start a rewards plan and card too!! We will be back for sure ???”
“This location has come a long way. For awhile it was always understaffed and messy. I’ve noticed significant improvement in the maintenance of the store and the presence of staff members during my more recent visits. Customer service is still an opportunity but that statement applies pretty much anywhere you go these days. I always seem to leave with something new and pleased with my overall experience.”
Childrens Clothing
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Childrens Clothing
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Childrens Clothing
“Got the most BEAUTIFUL outfit and handbag all in one place. Really adorable options and a perfect one stop shop for gifts! Breath of fresh air that they include gift wrapping. Stunning options better than Janie & Jack. Sooo happy I found this place, highly recommend!!”