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“Great place for kids’ clothing with some of the best deals around. The variety is impressive — from everyday wear to seasonal outfits — all at very reasonable prices. Quality is good, sizes are well stocked, and there are always attractive offers and discounts available.
Highly recommended for parents looking for stylish and affordable kids’ clothes without compromising on quality.”
“They are now more reasonable with an updated return policy for online orders. Instead of outright rejection of online order's return, I can now get an exchange of the same item for different sizing. It is still not ideal (compared to the prevailing return policy which is mostly generous with no question asked), but this is a step-up from demanding me to mail in my online orders back at my own expense. I will still think twice before shopping online for any Uniqlo items.”
“I couldn’t find the hoodie size I wanted during the Thanksgiving shopping spree, so the store suggested placing an online order. I received a tracking number quickly, but the shipment appeared to be stuck. I called the Great Mall store last Friday and spoke with Josh, who was incredibly patient and helpful. He not only checked the order status with their East Coast warehouse but also looked up inventory at other Bay Area locations. We spent about 30 minutes on the phone, and he was pleasant, easy to talk to, and fully customer-focused throughout. Big kudos to Josh!”
“The store manager MAGGIE was very helpful, she was very patient with all our purchases. If im going to build my own store . I would definitely hire her as a manager and my store will be successful because of her .”
“My family and I are big H&M fans and this place is no exception. Every time I am in the great mall this place is a must stop as with the Santana Row location. There is less people here which makes the location good. Not cramped like other locations. Like every other H&M the prices are very affordable and this is a place for everyone to get some nice clothes here. I am super shocked they have clothes and even shoes in my size. Who knew. Every other location is just too bland but this one does the trick. Drawback: I could appreciate it if the employees are not so absent minded and actually act professional. Some of them are not very considerate of customers who are opting to try on clothes. Excuse me but those clothes are not yours, you don't own them just yet.”
“I came shopping for my newborn and found so many cute things and there was a nice sale happening as well. I found a lot of things I needed and I'm glad because I didn't want to wait for shipping. I came with a new Carters credit card and I didn't know I was suppose to activate it before. The young lady at the register was nice and patient and told me what I needed to do to use my card that day.”
“From a store I was walking by and did not give it too much attention. Nautica became one of the stores I must visit every month. The new collection of T Shirts is what hooked me. Simple with good cut. Service is always great, and prices are good on most and amazing when the sales are on.”
“Moses was really helpful and made it so much easier for me to get the right jeans. I was at the store for a long time trying to get multiple jeans and he was very patient and helpful. Mandy also helped me get the correct pricing on all the jeans I was exchanging/purchasing. Thank you both!”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“This Gap Factory location is consistently busy, but for good reason! They offer a huge selection of items and the merchandise is always neatly displayed, making it easy to browse despite the crowds.
Shopping Tips:
Sales: They run various sales throughout the year, so it’s a great place to snag a deal.
Order Pickups: If you’re picking up an online order, head straight to the back of the store near the fitting rooms—that’s where the pickup counter is located.
Parking: Since it's in the Great Mall, parking can be very tricky during peak hours and weekends. I’d recommend arriving early or being prepared to hunt for a spot.
Service: The staff is great and manages the high volume of customers well. A solid choice for essentials and seasonal finds!”