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“Store manager Alex helped my family and I and was awesome! Super patient considering we had an insane amount of questions before purchasing. Helped us save a ton of money on more than just cellular service. Definitely recommend going in even if it’s just to compare!”
“Mariah was super great in explaining and helping me obtain the service she explained everything to make sure I understood she also helped me set up both apps and also my autopayment”
“I had an amazing experience at this Verizon store! The staff was incredibly helpful and patient while answering all my questions about my new phone. I left feeling confident and excited about my purchase—definitely recommend this place!”
“Jackie provided absolutely stellar service today and made the entire process incredibly easy. She was patient, knowledgeable, and took the time to answer every single one of my questions without making me feel rushed. It is rare to find someone so genuinely helpful and friendly in a retail environment, but she handled everything with a great attitude. I walked out feeling confident in my service and truly appreciated the personalized attention she gave me. If you’re heading into this location, definitely ask for Jackie definitely recommend”
“I’ve been with Metro for years! The staff is always helpful and patient. Every time I come in, they answer my questions and make sure everything is taken care of. I’ve never had a bad experience here. Definitely recommend this location.”
“We had 2 lines with metro PC for about 5 years,one day no signal from either phone. Went back to metro, they reset our phones and still no service for about 4 weeks. Went to Cricket got 2 new phones and all is good!”
“I have been a customer for some years moved from Texas I originally was going to the store in Madera (cleavand location) because of Daisy and Ana to find out Daisy is no longer there ? but Ana was, long story short went there and I asked for Ana and the manager said she wasn't there so I left. Now I'm deciding to go to a different location in Madera (gateway to see Ana there whoopo hoooooo”
“I received extremely good service. It takes quite a bit of time to set up new service but it was worth it. I have a great new phone and the service was wonderful. The woman was extremely knowledgeable and helpful. I'm very satisfied.”
“I love the service here the person working at the time was nice and respectful and the process went quick. I rate a solid 5 stars 6 if I could there the phone service to switch to.”
“5 STARS! I received outstanding service from Cristina Justice, the store manager. I came in with a complicated prepaid issue needing to port my number from another carrier and confirm voicemail would work overseas in Greece. She was patient and professional, completed the port, and even tested the voicemail from the store to make sure it worked. Her professionalism and interpersonal skills were top notch and she is a definite asset to the T-Mobile brand. Thank you Cristina!!”
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“Went in got the most amazing service by Luis Jose he has provided one of the best customer services he treated me way better then this high end cell phone companies like AT&T luis thank you for everything”