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“This Branch takes the best care of its customers. I was immediately greeted upon entry and my request was troubleshooted. Since I can't disclose confidential bank information, suffice it to say that Orlando carefully, expertly and patiently assisted me with my request. Thank you very much.”
“Visited Bank of America in Marina del Rey and accidentally became the branch manager.
I came in with my tiny plush confidence and the security guard nodded like,
“Yeah, that checks out.”
Good start.
The inside smelled like money and printer toner—
very fancy, very sniffable.
I hopped on the counter (illegally) and declared:
“I am here to open a savings account for treats.”
The teller giggled.
I consider that approval.
I inspected the pens on chains (excellent chew resistance).
I inspected the floor (shiny enough to admire my little gremlin reflection).
I inspected the ATM and hissed at it when it beeped too loud.
Respect is mutual.
Everyone was surprisingly nice to me while doing silly crimes of cuteness.
No one arrested me.
I assume that means I run the place meow.
Would return.
Would like my debit card to be salmon-flavored, please.”
“I had an outstanding experience at the Chase branch in Marina del Rey thanks to Kevin and Karla. Their service, attention to detail, and willingness to go above and beyond made everything smooth and stress-free. They were professional, patient, and genuinely cared about helping me with what I needed. Highly recommend this branch!”
“I’ve been here several times over the years. I’ve consistently had quality, friendly, professional service. This visit Sean helped my mother and I handle a few wire transfers excellently. He’s incredibly friendly and thorough!”
“Was in a hurry to get a Wire Transfer, got to this branch early and was greeted by a friendly and professional - Tanjeema Islam. She made my day by taking me early and kindly took care of my requests with a smile. Thank you!”
“I’ve been a customer for decades, and this branch in particular has always been very easy to work with. Analin came through for me in a big way the other day, and I am extremely grateful. Thank you!”
10AM - 5PM
4375 Glencoe Ave, Marina Del Rey
Banks
“Both my personal and business checking accounts were compromised and I had to close both accounts and open new ones. What is a daunting task ahead of me has been made simpler with the help of personal banker, Nila Alvarado, who has been kind, patient and thorough in taking me through the process of resolving this big headache. Big thanks to her as we work our way through this process. I feel like I'm in good hands with her and so far, things are working out smoothly.”
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“Gloria is a very dedicated Manager. Always there to help.Her commitment to her job is beyond expectations.Without her I will not get my PPP loanI will recommend her to anyone in need of a loan and expect the very best.Thanks again Gloria”