Internet Service Providers near Marina del Rey, CA

“Andrew was awesome, come see him! He'll get an amazing deal and get a ton of extra benefits going through T-Mobile at Costco with Andrew! Lovely experience, fun to talk to, very professional.”

“So impressed with the customer service here.I had such bad online with service and was considering going to another provider.I decided to go to a Spectrum store and made an appointment prior.After talking with Henry the manager who is amazing,he put me into a bundle that fits my budget.Spectrum customer for life now!!!”

“Never 2 Much is my go to for cell phone repair. Each time I visited they completed the job in a timely manner and the price was right. The last time I went to them the owner went to pick up the part himself and kept the store open late so I could get my phone back the same day.”

“AC & P Gave me a a cable I needed for my Segway to charge for 5 dollars while the other computer guy on Hawthorne and El Segundo wanted to charge me 2x as much for the same used cable...”

“My phone was heavily infected with viruses to the point that I couldn't use it. They removed all the viruses and I was able to continue using my phone like normal again. I really appreciate the help they gave me.”

“Amazing service! We first went to another location in Olympic and Western but the employee was very rude and ended telling us that we can go to another phone company...
Then, we tried this location to change phones. We were attended by Hoover. Amazing guy, great service, very cordial and friendly, and process was smooth. He was very straightforward with all the prices in a very respectful way. If I need to go back to an AT&T store, I would go back here. Thank you Hoover for such an amazing customer experience!!”

“I bought a phone from Consumer Cellular only to find out that they turned me on to Boost Mobile so I went into Boost Mobile to get auto pay and I bought the phone for my brother so they wouldn't give me auto pay they said they have to text me a link so that was very good information that I got from the customer service receptionist”

“My first visit here due to a problem activating my new phone. The employee was very helpful and kind. Some of his suggestions were a little confusing though. But after he spoke with his manager, things started to make more sense. After all was said and done, my issue was resolved amicably. I would definitely visit this location again.”

“TLDR: Kevin, Ruben, & Meg set the standard to be beat in customer service and professionalism.

After being with them for 30 years for cellular, I had decided months ago to leave AT&T.

I went in late on a Friday afternoon on a beautiful day, thinking it'd be quick and easy.

It was not quick. It was, however, exceptional.

I was greeted immediately by Ruben, who let me know from the get that it'd be about 20 minutes before someone could sit with me. He asked what I was in for and got me on the list. He looped back prepping me for what I needed so I could be ready when it was time. I logged into my ATT account and took screenshots of my statements, account, and plan details.

Kevin was the guy assigned to work with me. I was clear about what I wanted, he was clear about T-Mobiles offering, and we were off to a good start. But then, we were met with challenges at every step of the way. AT&T did not make it easy for me to transfer. From getting the release PIN to porting the account over, we ran into hiccups and delays. Throughout the ENTIRE process Kevin was calm, patient, and unphased. A true professional. Ruben stopped in from time to time to check on us both as we progressed. I was astounded by Ruben's attentiveness on the floor, checking in with customers in progress as well as those walking in the door, consistently until his shift ended. They had a full house, and no one sat for more than two minutes without a hello.

In the final stretch, I asked Kevin when his shift was up, He assured me we'd be done before the top of the hour. Turned out, AT&T had given me an account number that did not match on the back end in order to port the number over to the new carrier. We took it straight off of my invoice, it failed, Kevin and I contacted AT&T via the app to confirm, they confirmed, Kevin had to escalate up through T-Mobile to three-way patch a conversation with AT&T to get the correct account number - which was not, by the way, the account number I had on my invoice OR in the app. (SHADY!)

All to say, Kevin's patience and professionalism all the way through our THREE HOURS together was unwavering. I walked in nervous about a carrier switch, I walked out converted to T-Mobile without one single regret.

On the way out, I was able to thank Meg who was on the floor and had supported us through the entire fiasco.

Wow, T-Mobile, if Kevin, Ruben, & Meg represent the quality you offer in service, they are bar none.

Thank you to the T-Mobile Santa Monica team for one hell of a first experience with a new carrier that has me never looking back.”

“Went to a different T-Mobile location and they were super complicated for no odd reason. Came here and Ashely was super helpful and gave me a solution to what I came in for. GREAT SERVICE HIGHLY RECOMMEND.”

“I moved to WeHO on July 1 as a Verizon customer. Verizon did not schedule my home internet installation until July 15 from 8am-10am. I offered to pick up in-store for home install, but they had a system issue that prevented me from doing so. I was irritated, but patient.

The day came and I learned that they cancelled my home install without notice after I called them an hour into the installation window. After hours on the phone, chats, verification texts and being hung up on by Verizon reps, my patience ran out.

I went into T-mobile. Kyle got me set up with phone and internet service in 30 minutes—right before closing. He had an incredibly professional and calming demeanor. It’s a phone company, so I already know there will likely be bumps along the way, but I’m so grateful for Kyle getting me set up quickly and without hassle today. This is how customer service should be.

Thank you again, Kyle.”

“They fixed my phone almost immediately after it wasn’t working for a full week without any online help. Really nice people! And fixed my phone so that’s great!”

“Wow, this boost mobile was totally awesome. Excellent costomer service. The clerk, was not only gorgeous. She very helpful, fast and efficient. I'm very pleased, with regards to this outlet. Fantastic job, bravo...”

“Amazing service. I needed a device so I could have a SIM card with an American number, and they provided it to me for free. Thank you very much for the wonderful service.”

“I got my prepaid SIM card for my phone from this store. There was a long line during my visit. I ended up waiting for over 15 minutes. It was probably a busy hour to visit the store that I didn't know about. Once it was my turn, the staff attended to my request and installed the SIM card in my phone, which only took a few minutes. The staff was polite throughout the process. Except for the wait, I had a good experience at this store.”

“Eduardo was excellent! went above and beyond for us! he helped me and my mother get our new phones! He gave us amazing t mobile help. We went to another T-Mobile and the girl just told us to shoow, away basically but Eduardo hooked it up with all the deals and even upgraded our plan so that we were able to get the new iPhones instead of us not being able to upgrade! He is excellent help and was the most attentive and helpful!”

“I walked in to get some details on my bill and I was greeted with a huge, “WELCOME!” There were about 6 staff members in store and they all said it together on course. It was one of the best grand entrances filled with the warmest welcomes I have ever experienced at a T-Mobile or any cellphone store. I was assisted right away and when the next person walked in they all said, “Welcome!” And went back to what they were doing. But this is the customer service that’s been missing for years. Who ever is behind this type of energy KUDOS! I don’t know if it’s a corporate initiative, area/district manager initiative or store manager decision but keep it up and promote whoever is behind this! Even the lady who helped me I didn’t get her name I think she may have had reddish hair but she was so nice and answered all my questions. Fantastic job T-Mobile -Torrance (Crenshaw/Artesia), you guys are rocking the customer experience. More companies need this type of lead by example customer service culture. You guys delivered on first class service. Great work and well done.”

“Great experience at this T-Mobile location. The staff took the time to answer all my questions and helped resolve the issues I was having with my phone and my bill. They were super helpful, positive, and patient throughout the process. It’s also a convenient place to pick up phone accessories and equipment. Overall, friendly service and a smooth visit—I’d definitely recommend stopping by if you need assistance.”

“The manager Daniel went far and above for me very professional i love this location at sunset and gower and the rest of the staff arianna and trinity are great also I want to mention Omar the manager he went far and above to solve my issuses and last but not least Franklin who sold me my latest phone thanks to the crew at the Sunset and Gower location”

“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”

“Westside Production Rentals was fantastic to work with. They were on time, easy to communicate with, and extremely kind and supportive throughout the entire process. The team handled setup smoothly and made sure everything ran without any issues. They were also a huge help with breakdown after the city event, which made the whole experience stress-free. Highly recommend their services for any production needs!”

“I recently visited the Spectrum store and had an outstanding experience thanks to Jaime, the Store Manager. Jaime immediately set the tone for the store with a welcoming and professional presence. He stepped in to assist when needed, ensured the team was running smoothly, and made sure every customer including myself felt valued and heard.

Jaime is extremely knowledgeable and took the time to explain options clearly, making sure I was confident in my decisions without feeling pressured. You can tell he leads by example and genuinely cares about both his customers and his team. The store was well-organized, efficient, and operated with a level of professionalism”

“Always a good experience never had trouble l come in pay my bill get out if I need a new phone The guy helps me always giving me a great deal I come to this place all the time and I would recommend it to everybody.”

“⭐️⭐️⭐️⭐️⭐️ 10/10 – Highly Recommend!

I had an exceptional experience at this T-Mobile location! The Retail Associate Manager truly went above and beyond to make sure I received the best possible rate. He was incredibly attentive, patient, and genuinely committed to helping me save money. It’s rare to find someone so knowledgeable and confident in what they’re doing — you can tell he takes pride in his work.

The entire process was smooth and stress-free. The store itself was spotless, the music created a welcoming ambiance, and the staff was friendly and attentive. What stood out most is how they make you feel valued — not just like another customer.

I’ve been with T-Mobile for over 20 years, and experiences like this are exactly why I continue to stay loyal. Thank you, T-Mobile, for consistently delivering outstanding service and for having such an amazing team at this location!

Definitely recommend stopping by if you want excellent customer service done right. ?”

“I don’t usually write reviews but I felt this one was necessary, not because everything worked out perfectly (I’m still waiting on the final outcome), but because of the way I was treated at TLC Repair.

Eric, the technician who helped me, was the kind of professional you rarely encounter anymore. He was kind, calm, measured, and genuinely concerned about how I was doing after bringing in my MacBook Pro with water damage. He didn’t just see a laptop, he saw a person who had just experienced a real loss and treated me with care and respect.

He and his colleague (whose name I didn’t catch) took the time to open the machine, explain everything they saw, and do what they could to get it working again. For the flat fee they charged, I felt the price was more than fair, especially considering how much time and attention they gave.

Unfortunately in my case, the damage was worse than expected, and Eric told me honestly that it needed to be sent out to someone he trusts as the best in the business. He didn’t waste time or push me to make a decision. He said he’d personally deliver the device the next morning.

Even though I don’t know the final result yet, I can say without hesitation that Eric left a lasting positive impression. If my MacBook ends up being saved, I’ll be deeply grateful. But even if it doesn’t, I still know I brought it to the right place.

Thank you Eric. You made a really stressful situation a lot easier to handle.”

“I really appreciate the level of service I received at this store location. I came in for what I thought was simple technical support for a water damaged phone. And after 3 store visits, and almost 3 hours worth of calls with Verizon & Asurion, I was finally able to resolve my issue. Today I walked out of the store with a fully functional phone.
Despite multiple visits, every time I walked into the store, the staff were extremely helpful and diligent in their efforts. Everyone I spoke to made me feel as though they were listening to me, and trying to give me the best advice and assistance available. I'm not sure if this is his name, but Chris, the Store Manager (according to the Security Guard) went above and beyond to help me today. Cheers to these Verizon Store employees, who are providing superior customer service in Inglewood!”

“I just got home from an exceptional customer experience at the Santa Monica T mobile store on Wilshire Blvd. I highly recommend this store for its friendly and very knowledgeable staff.
In addition, they pay close attention to customers’ phone issues and questions.
I had exceptional service from Edwin and Ruben. Ask for them when you shop here.”

“You can tell the new management took really good care of hiring great customer service representatives. It was a great experience, professional and really honest.Glad to have such a great Metro store so close ???”

“Albino provided awesome service. He's very knowledgeable about the products and the upgraded Boost network. He's friendly and professional. Overall great experience.”