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“You can tell the new management took really good care of hiring great customer service representatives. It was a great experience, professional and really honest.Glad to have such a great Metro store so close ???”
“Albino provided awesome service. He's very knowledgeable about the products and the upgraded Boost network. He's friendly and professional. Overall great experience.”
“⭐️⭐️⭐️⭐️⭐️ 10/10 – Highly Recommend!
I had an exceptional experience at this T-Mobile location! The Retail Associate Manager truly went above and beyond to make sure I received the best possible rate. He was incredibly attentive, patient, and genuinely committed to helping me save money. It’s rare to find someone so knowledgeable and confident in what they’re doing — you can tell he takes pride in his work.
The entire process was smooth and stress-free. The store itself was spotless, the music created a welcoming ambiance, and the staff was friendly and attentive. What stood out most is how they make you feel valued — not just like another customer.
I’ve been with T-Mobile for over 20 years, and experiences like this are exactly why I continue to stay loyal. Thank you, T-Mobile, for consistently delivering outstanding service and for having such an amazing team at this location!
Definitely recommend stopping by if you want excellent customer service done right. ?”
“I really appreciate the level of service I received at this store location. I came in for what I thought was simple technical support for a water damaged phone. And after 3 store visits, and almost 3 hours worth of calls with Verizon & Asurion, I was finally able to resolve my issue. Today I walked out of the store with a fully functional phone.
Despite multiple visits, every time I walked into the store, the staff were extremely helpful and diligent in their efforts. Everyone I spoke to made me feel as though they were listening to me, and trying to give me the best advice and assistance available. I'm not sure if this is his name, but Chris, the Store Manager (according to the Security Guard) went above and beyond to help me today. Cheers to these Verizon Store employees, who are providing superior customer service in Inglewood!”
“Came in for a upgrade on my phone and the representatives were really helpful and explained in details the functions of some phones I was interested in. At the end made a decision what phone to get & happy of the choice I made. Thank you! ?”
“I gave four stars because the wait is always a little long but otherwise the workers are very helpful my aunt is a senior citizen and has a very hard time understanding technology and she can be tricky to deal with because she gets confused about her phone, and her bill but they were patient with us both and the service was great”
“I was there 7/16/2025 Jorge the manager was very helpful. He took the time to sit with me and help me connect my phones. I appreciate his help and patience. Thank you.”
“I've had wiline voice service for a few years now. Our old shop finally made the switch to voice over ip phone service. The price is straightforward, and the service is great. Our local tech Alex always comes through whenever we have any questions.”
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“Great experience at this T-Mobile location. The staff took the time to answer all my questions and helped resolve the issues I was having with my phone and my bill. They were super helpful, positive, and patient throughout the process. It’s also a convenient place to pick up phone accessories and equipment. Overall, friendly service and a smooth visit—I’d definitely recommend stopping by if you need assistance.”