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“Pros:Customer Service person was so nice and answered every question I asked very well.Cons: After approving my new car loan and walking into the dealership to close the deal. the car dealership tried to reach the bank on couple of occasions without any succes.I would have said the dealership was not been truthfull because they were trying to have me finance with them. but I had already experienced it myself for the last couple of weeks. trying to reach the bank was so tidous not to mention endless attempts trying to log into my own account all in the name of some merger or update. I eventualy went back in to finance with the dealership for my peace of mind.This was a horrible experience”
9AM - 5PM
1785 Arnold Dr, Martinez
Banks
“Just moved to the area! So happy to have found this branch, friendly staff and really clean, which is super important to me during these times. I love the way everything is displayed, I can see everything the branch offers without having to ask.”
8:30AM - 5PM
1700 Pacheco Blvd, Martinez
Banks
“Great experience every time I go there with friendly staff, quick service, and a close, family feel as I and others interact with the staff. I wish all financial institutions operated this way. I've been banking for over 30 years and no experience tops what I have received at SWSFCU.”
“Excellent service at this Chase Bank. We worked with Candice Macklin who is thorough, knowledgeable and personable regarding setting up trust account checking accounts for ourselves. Will be using their services in the future!”
“Moe is an outstanding representative of what everybody should be in the banking industry. Tremendous personality, very welcoming, extremely polite and always a smile and something good to say. It is a pleasure to walk into that branch up on Center Ave. and Muir Station Road because you know a polite reception awaits you and you will leave with a smile on your face and feeling great.”
“I was contacted by Amy in lending and was pleasantly surprised by her response to my previous review. We discussed my current situation and I am pleased with the outcome at this time. Amy went out of her way and above and beyond to reach out to me and was very understanding and helpful.”
Open 24 hours
902 Main St, Martinez
Banks
“Had to get a quote for some banking stuff, since I honestly had no clue what to expect. Got in touch with these folks and they were right on time—everything went smoothly. Ended up going with them instead of my first choice out here in Pinole.”
“I've been a member of this credit union since 1997, when it was originally called Contra Costa Federal Credit Union. I've always felt like my money was safe with this credit union, the fees are good and the service has been great!Just last week, I was locked out of my account when I entered the incorrect password online too many times. Although this was a hassle, I also realized that this lock-out feature is designed to keep my money safe. The very next day, before I even had time to call 1st Nor Cal to have my account un-locked, a representative made a pre-emptive phone call, informing me that he had already unlocked my account and it was good to go. You can't imagine how grateful I was for that call!I will continue to use 1st Nor Cal through retirement, as they have done very well by me.”
9AM - 5PM
659 Main St, Martinez
Banks
“I went in today to close my saving account. Antonio handled my request professionally and effectively. In 5 minutes I had a check in my hand. He was friendly and respectful, as well.”
Banks
Banks
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Banks
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Banks
““Huge shout-out to Luis at the Virginia Hills BofA! Customer since 1980 and he just gave me the best experience yet. Helped me prep for my retirement travels with a No Foreign transaction Fee Visa.
Exceptional service and a true professional!””