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9AM - 5PM
1600 Contra Costa Blvd E, Pleasant Hill
Banks
“JD Singh is my personal banker. How many people can actually say that today when most brick and mortar banks are more concerned with their bottom line than in Customer Service? Last December our family account was hacked. JD helped secure the account and facilitate the transition from all the existing accounts to the new ones. That included other banks, mortgage houses, government agencies, and healthcare facilities. The work took several agonizing months. JD has also helped me with my personal banking needs. I am forever grateful to JD and Citibank Pleasant Hill, Crescent Drive branch for coming to our aid. Finally, I must also recognize branch manager, Fazila Aziz who has created a welcoming atmosphere at this branch. If customer service is important to you, check out this branch.”
10AM - 5:30PM
25 Crescent Dr Suite 13C, Pleasant Hill
Banks
“Nice people inside, not too long a wait, sometimes when their busy its tough to get very specific banking questions answered, not always the fastest phone customer service, lastly 4 stars because all their ATM's are so slow, imagine depositing $100 in tip money, and having to stand their at 11pm with no one around having to wait for the dam thing to process your request, and then have it kick back bills, or not allow the whole deposit and you have to go to another branch, very frustrating. No plan to switch banks, but their ATMs are their biggest weakness around here.”
“I want to sincerely thank Christine Q. Hernandez at U.S. Bank for going above and beyond to help me obtain bank statements for my mother, who has dementia. Navigating these situations can be emotionally and administratively challenging, but Christine showed incredible patience, compassion, and professionalism throughout the process.”
9AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“Aryan Nasır,
Your representative was truly very helpful and greeted us with a warm welcome. I couldn't get the credit card, but there's nothing I can do about it. Nevertheless, they were very helpful, and I really appreciated how they treat people like us so well. I thank them very much.”
10AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“I am very grateful to the banker her name is Martina she was very helpful, understanding, friendly, and also has big experience to do all processes of work very fast ..
Thank you Bank of America .”
“I was in the Pittsburg Wells Fargo bank
last Friday May 01. Two windows,long line. But everyone was very friendly and helpful ! Especially the security Olivia Varney .As soon as I went in, I asked her a question. She answered and helped me all the way until I was done !! I will give the bank a 5 star and Olivia Varney a 5 ?!”
“My family had a wonderful experience with this location . My 90 year old father needed support with his finances . Ed ( and the rest of the team here) supported him through numerous visits and transactions . Our story has a very happy ending , but where it not for the dedication and knowledge of the team here I believe it would have turned out differently.”
“I went to Chase bank in Pleasant Hill, and Sylvana helped me open a new account. She was amazing! Sylvana was very professional, friendly, and knew everything about the accounts. She explained everything clearly, like checking, savings, and direct deposit. I’m so glad she helped me with the offer I had. The whole experience was great, and Sylvana made it very easy for me. She’s awesome and really cares about her customers. Great job, Sylvana! I am glad you are my banker. You are the best!”
“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”
“I had an excellent experience at the bank, thanks to Mr. Freddy Cardenas. He was extremely helpful, patient, and professional, ensuring a smooth process. His outstanding service is truly appreciated. Thank you, Mr. Cardenas!”
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“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”