The UPS Store #0272 in Martinez is a friendly and helpful business that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, providing personalized assistance to customers. Staff members are consistently polite and go above and beyond to help. Customers often mention the excellent customer service, with staff like Christian, Robert, and other team members making extra efforts to ensure satisfaction. Christian was praised for his kindness and willingness to help a partially blind customer make copies, while Robert was appreciated for quickly printing a newsletter and ensuring it met expectations. Customers also value the store’s welcoming atmosphere, with staff greeting them warmly and explaining services in detail. The team is known for being friendly, helpful, and efficient, making visits quick and painless. Whether for printing, scanning, or returning Amazon packages, customers feel the staff is always attentive and eager to assist. Overall, The UPS Store in Martinez is a reliable, welcoming place where customer needs are met with kindness and professionalism.
The people are friendly. It’s very convenient. It’s always a very pleasant experience.
May 2026
The store was remarkably clean and well lit. It feels comfortable walking in, and the employees are always attentive and pleasing. The vibe is that they seem to enjoy their job, the store is orderly and clean, and service was smooth. Way better than going to the post office or fedex. Those places are dirty and intense.
April 2026
This is a great location with ample parking, and a mailbox out front. The staff are friendly and helpful always with a positive attitude and a smile. The store is organized and clean with a variety of mailing materials.
