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“Sky Canyon branch has always been extremely helpful, friendly and knowledgeable. Every visit has been pleasurable. Staff, tellers and management are very kind and always get the job done! Any negative comments would just be a reach for attention.”
“My experience with Altura is never anything but above and beyond. Starting from the manager Bryan to all the girls there. Karla, Suzanne & Clarissa.. today Karla was AWESOME, took care of several things I needed done with the best demeanor possible. Pleasant and professional.. and very knowledgeable. She was so patient in explaining everything that needed to be done. I love Altura”
“I went with my daughter to see about getting financing for a car. After going to the dealership and leaving a little discouraged about the high interest rate I convinced her to go to Navy Fed. We sat down with Kendra and explained the situation. Kendra was very helpful and understanding. It felt like it only took 5 minutes and my daughter was approved. Afterwards Kendra expressed happiness and excitement for my daughter. She made us feel like she actually cared about her customers.”
“Very rarely do I enjoy coming to the bank but everyone that works at the branch is so friendly and makes me feel very welcomed! Anna's always been such a great help the times I've come in!”
“Thank you to their manager Mike for helping me out when no other bank would even try. I appreciate your kindness and not just refusing to give me options. I was having trouble cashing a navy Federal check that I was issued the day prior for selling my motorcycle. I didn't realize they had made the check out to the name on the registration because I had not changed that over being I intended to sell it. My bank wouldn't touch the check even though they had record of my name change, other navy Federal branches offered no help at all just told me to get a new check issued but it was issued by navy Federal...but you won't help me. I was at a stand still. I went back to the bank and hour from my home where the transaction took place the day before with the buyer of the motorcycle. The manager found a solution for me instead of just turning me away. I thank you.”
9AM - 2PM
24716 Madison Ave, Murrieta
Credit Unions
“Fatima is the best, I give her 5 stars! Very nice kind woman! Went through a lot trying to get my car loan approved, she spoke with my father in the phone along with the vp and managers and she stuck through me and my dads side when we trying to to get through with the loan and did everything she could and was patient with me through the entire thing. Thank you very much again Fatima! I wish you the best in your life and family, god bless you!!”
“I am new to credit unions, but opening my account online with these people has been almost enjoyable! Angela, the lady who I was in contact with has been so helpful, replying promptly to my somewhat naive questions and in general an absolute delight to work with!”
“Website states branch is open when it is not. I googled to see if they were open on Columbus Day and website shows they are. Please fix this. Waste of time and gas which is a not ok.”
“I have no complaints of this bank…they’ve always been super nice and helpful to my business partner and I…we love coming to this branch for business purposes and we always get great customer service. It’s also nice to see how clean it is :) overall a wonderful experience!”
“They are always super helpful and friendly. The security guard at the front always opens the door for me and greets me when I come inside, and there are never really lines at this branch”
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“The best staff and bank when you need any assistance that no other banks will ever offer or care as much as this bank cares for their members. The manager is my angel and went to bat for me a few times to fix a couple of issues. I would give 10 stars if I could”