SDCCU Murrieta Branch is a credit union that has received overwhelmingly positive reviews from its customers. The branch is known for its friendly and helpful staff, with the security guard at the front always greeting customers and opening the door for them. Customers have praised the branch for its efficient service, with short wait times and no long lines. The branch manager, Natalie, has been described as exceptional, going above and beyond to assist customers and resolve complex situations. Customers have also highlighted the competitive rates offered by SDCCU for car loans, and the personalized, small-town feel of the branch. One customer, Yvonne Rodriguez, specifically mentioned the excellent service she received from Natalie Johnson and her team in resolving a fraud issue with her account. Another customer, Micaela, a financial service representative, was praised for her exceptional customer service, taking the time to explain options in depth, following up with customers, and ensuring a smooth refinancing process. Overall, SDCCU Murrieta Branch has earned a strong reputation for its friendly, helpful, and professional staff, as well as its commitment to providing excellent customer service and competitive financial products.
The staff is very Inquisitive they ask questions that don't pertain to their business. I think it is only THIS branch. I've been to their other branches an they are not that way. They are very suspicious. It's an icky feeling. They definitely have the ick factor.
October 2024
This bank has the worst customer service. They charged me extortionist fees. Don't go here.
April 2024
They are always super helpful and friendly. The security guard at the front always opens the door for me and greets me when I come inside, and there are never really lines at this branch
