Verizon's Menifee store offers a convenient location for customers seeking mobile devices, 5G home internet, or business services. Customers can schedule appointments or place orders online, with options for free two-day shipping, same-day delivery, or in-store pickup. The staff provides helpful and honest assistance, with many reviews highlighting the excellent customer service from employees like Junior, Carlos, and Octavio. Junior helped a couple upgrade their phones and plans, while Carlos assisted a customer in replacing stolen devices with a new iPhone 15 Ultimate package at a great price. Octavio was praised for helping a customer find the best plan, device, and discounts, making the experience smooth and informative. The store is described as straightforward and clean, with staff willing to answer questions patiently. However, some customers experienced minor issues, such as difficulty processing trade-ins due to website and store coordination, which slightly affected their overall experience. Overall, the store is known for its friendly staff, clear communication, and good service, making it a reliable choice for Verizon customers in the area.
Sebastian went Above and beyond customer service with us today . He offered me promotions that are gonna save me a lot of money ! right on!
March 2026
Sueie was awesome, her knowledge and expertise with all my issues was very helpful and appreciated. This type of employee is why I've stayed with Verizon for as along as I have. I would like for her to be recognized as an important asset to Verizon. Thank you very much
March 2026
Awesome customer care very nice people fix my problems and great deals on Phone OK
