Victra is a Verizon Authorized Retailer located in Menifee, CA, dedicated to providing an exceptional experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers frequently highlight the outstanding service provided by the staff. Many reviews praise employees like Raymond for his excellent customer service, always assisting customers with a smile and going above and beyond to resolve issues. The manager, Francisco, is also recognized for his ability to help customers regain access to lost data and clearly explain billing details. Adam is commended for his patience and care, especially when assisting elderly customers with device upgrades and ensuring their data is safely transferred. Additionally, the assistant manager, Ace, receives accolades for his helpfulness and outstanding service, with some customers suggesting he deserves more than the maximum five stars. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a go-to destination for wireless needs in the area.
Thank you so Jonathan ! Jonathan was very helpful and informative and helped me and my family also provide us with the best possible deal and discounts ! Amazing customer service!
July 2026
Rep was very informative about credits to my bill and gift cards
June 2026
Super helpful and thanked me for my service to this country. Appreciate there professionalism and handling my needs
