CVS Health offers a range of services, including COVID-19 testing for eligible individuals in select states, with lab and rapid testing available at some locations. However, high demand may lead to delays. As a drug store, CVS provides various products and services, though some customers express frustration with pharmacy hours, particularly the one-hour lunch closure. Many reviews highlight the helpful and efficient staff. One customer praised a CVS location for its friendly service while solving a passport photo issue. Another customer appreciated a staff member's dedication in searching for a skincare item that was repeatedly out of stock, despite not finding it. The pharmacy staff at CVS Sharon Heights received commendations for their exceptional assistance with complicated medical and prescription needs. Overall, CVS is recognized for its customer service, with many recommending the pharmacy for its support and responsiveness.
The staff at my local Menlo Park CVS store are friendly, knowledgeable, and provide great service!
August 2025
Olivia is a rock star. When ever I get her I know things will get done. She is somehow speedy, knowledgeable, and polite. Very rare combo in any store - and especially pharmacies
June 2025
Just vaguely rude and distracted, seldom any human checkout available.
