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“We went to Mattress Firm with specific requirements. We were helped quickly by a staff person who knew the stock well and was able to show us an example in a different size and secure one of the correct size for us at a nearby location. We were very pleased.”
“Elias did a great job presenting the products clearly explaining the advantage & the disadvantages of all. He then offered a very reasonable price that made our decision to purchase very easy.”
“Jerardo was professional and courteous and made it really easy to find the pillows we wanted. We weren’t sure about whether we wanted to make a purchase today but were convinced by Jerardo’s excellent salesmanship.”
“We have had excellent service choosing furniture here and the furniture is top quality. It makes my home so warm and inviting! We love how we are able to make custom adjustments to make our furniture perfect for our home.”
“Great experience with them! purchasing a whirlpool refrigerator was easy too! communication very detailed and helpful, Informative staff esp Clarence. Delivery was on time and even delivered on a holiday! thank you!!!!!!!! Perfect products honest and reliable!!”
10AM - 8PM
3910 S El Camino Real, San Mateo
Mattress Stores
“Very nice workers, helped really explain the differences of the beds. Also helped get us the prices and things we were looking for. Overall, very good staff, no complaints.”
“Daniel did a fantastic job explaining the differences between mattress brands and technologies as well as made solid recommendations to fit my requirements. Highly recommended.”
“Raymond, the Palo Alto store manager was fantastic. His explaining in detail the differences between the mattresses both on a comfort and structural level. Helping us explore what type of comfort we were seeking in our mattresses and a high level of knowledge for other mattresses on the market was very helpful to us while making our decision.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review for George – Mattress Firm Los Altos
I can’t say enough great things about our experience with George at the Los Altos Mattress Firm. We came in on Black Friday and he absolutely went above and beyond to help us find the perfect mattress and adjustable bed frame. He was incredibly friendly, patient, knowledgeable, and easy-going the entire time — even when we were literally jumping on a bunch of mattresses in the store trying to figure out what felt right! ?
George took the time to walk us through every option, explain the differences, and make sure we made the right decision for our comfort and sleep needs. On top of that, he hooked us up with a fantastic discount beyond the Black Friday promotion, which made the deal even sweeter.
Customer service like this is rare. If you’re looking for someone who genuinely cares about helping you sleep better — ask for George. He turned what could’ve been a stressful shopping trip into a fun and easy experience. Highly recommended!”
10AM - 8PM
2700 El Camino Real, Redwood City
Mattress Stores
“Great experience. Daniela was excellent, and clearly covered the different types of beds and their firmness levels. We ended with what we were looking for. I recommend this location highly.”
9:30AM - 5:30PM
2565 S El Camino Real, San Mateo
Mattress Stores
“I went here today looking for a sofa, the store is well laid out, lots of options, very friendly staff, and no matter how many questions i asked and how annoying i might have been, the team was so nice and answered all my question.They did not pressure me for anything (to be transparent, i did not buy anything), they did try and work with me to give me the best price on what was available. I like this place, and recommend a visit.”
“I had an amazing experience at this location! Michael was the person who helped me. He was super knowledgeable about all the different mattress options, sleep recommendations and listened to all of my concerns. I really needed to test out the product before purchasing & Michael really let me explore all the options without feeling judged for flopping around lol. In addition, he was very patient, listened to all the concerns I had & helped me make a decision without feeling pressured to buy anything (which ended up making me want to purchase an option from here even more).
I highly recommend this location & Michael if you’re on the market for a new bed :)”
10AM - 8PM
3806 S El Camino Real, San Mateo
Mattress Stores
“The customer service was amazing. My grandparents were looking to buy a new bed and mattress. The man who helped us was very patient and was going out his way to get us the best deal. I would definitely go back when I need a new bed or mattress.”
10AM - 8PM
491 S El Camino Real, San Mateo
Mattress Stores
“My fiancé and I had a great experience. Makenna was our sales rep and she was very nice and helpful! Felt no pressure and ended up buying a new mattress and new down pillows. Definitely recommend this location to buy a mattress!”
“Last week we went shopping for furniture at the San Mateo store location and had the pleasure of working with Meiling Zhong. Meiling was very patient answering lots of our questions and quite knowledgeable of their vast furniture options. She even moved furniture closer together to see if they complimented each other. We spent almost 2 hours in the store and bought over 12 pieces of furniture. The quality of the furniture and the excellent customer/ sales service by Meiling prompted us to give this review.”
“Walked in a couple months ago wanting to learn more about the AL sleeper… ended up buying the sleeper, bed frame, mattress, recliner and another sofa. Kevin is that THAT amazing. Anyone who walks into the store will get the best learning and purchasing experience. White glove delivery also top notch. Cute and feisty little dog too”
“Great experience purchasing pillows. Kyle is very knowledgable and helpful, and allows you quiet time to test out the product. Definitely recommend. I also have a sleep number bed for 8 years and love it.”
“Me and my husband truly enjoyed the experience buying a mattress with Sleep Haven Bedding. The representative Mac ( not sure if he’s the staff or the owner) was very patient and generous! He taught us how to keep the warranty which neither the retailers nor the mattress stores had mentioned to us! He also offered some bonus that can really reduce the hassle on our end! I haven’t wrote a Google review for years, and I decided to write one to appreciate his thoughtfulness and generosity. Highly recommend their services!”
10AM - 6PM
222 Main St, Los Altos
Mattress Stores
“This is our fourth time buying from Keetsa and we keep coming back.
We like the simplicity of the choices, mattress quality and the mattress prices.”
“My interaction with TFS was fantastic. I spoke with two separate individuals, both extremely helpful and courteous. We bought a new travel trailer with a standard trailer mattress with it's tags of all the chemicals we will be exposed to. Decided this was not for us. After hours of research and discussions ended up buying a Pure Comfort Organic Cotton Mattress. Looking forward to having it for our next trip.”
“Outstanding service! Excellent selection of Tempurpedic mattresses to try them all out. Ali, Mac, and Francisco, are all amazing. Their service was friendly, fast, and made doing business with them a pleasure. When they delivered, they even wore gloves when handling the mattress to prevent any accidental hand prints on the new mattress. Will buy from again in the future. Supporting local business owners that provide exceptional service!”
10AM - 6:30PM
3011 S El Camino Real, San Mateo
Mattress Stores
“I had wonderful experience buying furniture here and being helped by Matthew, Richard and Marina.
The store has a large selection of modern and Scandinavian style furniture. They were able to give me a great deal that you can’t get anywhere else. This is a store to go for best deals!”
“I like this furniture store as much as I like Macy's in general. They sell all kinds of furniture from dining tables to bedroom sets and sectionals. People who work here are friendly and are interested to make a sale. Another reason why I like the store is there area rugs section and mattress section. Both have great choices to choose from. Prices in the store are not the lowest but are not the highest in the Bay area. Highly recommended.”
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“I walked in looking for an office chair that would bring comfort and protect my health while working. Cody gave me a wide range of choices and never tried to upsell me anything or get pushy. He paid attention to how I sat and how the chairs fit, he made adjustments, and he showed a level of expertise I didn’t know existed for chairs. I ended up spending about 8x more than I expected to, and I’m 100% happy with the purchase. I invested in my health and comfort the easy way (not through back surgery later in).
edit: Update after 2 months with this chair, the pain I was experiencing for for several months prior in my upper back has been completely eliminated. The Lifeform chair is crazy good.”