Red Lantern Cycles is a high-end bike shop known for its wide selection of bikes, clothing, shoes, accessories, and nutrition. The shop also offers casual clothing, shoes, and unique products like coffee and bike-related art. Customers praise the store for its clean, welcoming environment and friendly, knowledgeable staff, especially the owner, Matt. He is described as patient, kind, and passionate about cycling. The shop provides expert service, including adjustments and repairs for various bikes, from kids' bikes to high-performance racing bikes. Even when servicing bikes outside their usual focus, such as children's bikes, the staff are gracious and helpful, often offering free adjustments. Customers appreciate quick turnaround times, with many reports of bike repairs being completed the next day. The staff’s dedication to customer service extends to small gestures, like fixing a broken brake free of charge or offering advice on local trails. Overall, Red Lantern Cycles is highly recommended for anyone passionate about cycling, seeking quality service, or just looking for a friendly and reliable local bike shop.
Best case scenario! Phoned ahead, needed cloth rim tape, tubes, and BTW the cassette swapped out. Was met at the shop and 15 minutes later, everything was done. No attitude, no BS, just extremely competent and professional support. If I could live next to a bike shop, I'd choose this one!
March 2026
Awesome service from a knowledgeable and friendly mechanic. Matt took care of my bike and got me back on the road ahead of the promised date. He goes the extra mile and is the epitome of customer service.
February 2025
Helpful and friendly, the person at the shop gave me some advice about my bike. Got a tube and a used tire for a reasonable price. Also was a super cute shop!