Velo Tech is a highly recommended bike shop known for its friendly and knowledgeable staff, particularly Tom and Mark. Customers praise Tom as an exceptional mechanic, describing him as a "bike whisperer" who can solve nearly any noise or issue, whether it's building solid wheelsets or diagnosing problems through test rides. His craftsmanship is often highlighted as top quality, and he consistently delivers reliable, timely service at a fair price. Many reviews mention that Tom's work makes bikes feel like new, and he is willing to go the extra mile to ensure customer satisfaction.
Mark is appreciated for his expertise in bike fitting and product recommendations. Customers note that he provides friendly, solid advice that significantly improves bike comfort. He is also attentive and willing to tweak fittings after customers have ridden their bikes for a while.
The shop itself is seen as a better alternative to other local stores, offering excellent inventory and friendly service. Despite a busy atmosphere, Velo Tech consistently finds ways to get customers back on the road quickly. They carry high-end brands of clothing, bikes, and gear, emphasizing quality over bargain brands. Overall, Velo Tech is regarded as the best bike shop in the area, combining expert craftsmanship, honest service, and a welcoming environment.
Very down to earth and nice. Helped me on my mountain, road, and commuter bikes. Even helped me with a rear rack. I was a little intimidated at first, but it's an all-around great shop for bike repair.
June 2026
I went for Gear indexing issues, he fixed it very quickly and charge was nominal.
April 2026
I've brought my bike to various shops around the Peninsula, butTom is always the one I go to when I'm at my wit's end trying to wrench on it myself. He is kind, friendly, professional, and a continuous font of bike wisdom!
