“I stopped by Lowe’s around 9pm today to get a Key made, You have to have an associate use their key cutter machine, and the two representatives that were nearby. Didn’t have the code after waiting for a while patiently, I tried to self assist key machine that wanted to charge me $13 and ship it to me which I thought was ridiculous so I went back to the original representative. I talked with she tried helping me then. Lua asked an employee who was already off work to help me because I have been waiting for a while. I just wanted to say thank you to lua For not just saying it’s not my job or there’s nobody here to do that for you. He asked somebody to help me. He took care of it. I appreciated his Customer Service. He needs to be recognized for this and the other gentleman‘s name. I didn’t get …Lua thank you For your Customer Service, your kindness and your respectfulness and taking care of a customer”
“I was here on 8/19 very early in the morning and received amazing service from Landon. I was desperately in need of appliances after receiving multiple delays from other retailers and was at this point extremely stressed out. Landon went above and beyond to help me get the exact appliances I wanted and walked me through every step of the ordering process to ensure I fully understood all the policies and expectations. Would give 6 stars if possible.”
“Love TSC, shop ‘em frequently. I was just in this one and found the wild bird food had two different prices a dollar apart. When the cashier rang it up she charged me the higher price. How disappointing. It ain’t about the dollar. It’s about taking responsibility for their mistake and giving me the lower price.”