Merced Chevrolet receives positive reviews for both its sales and service departments. Customers report great experiences and outstanding customer service. The staff is described as professional, kind, respectful, and honest, with excellent communication. Several reviewers highlight employees who stayed after hours to ensure customer satisfaction. Service work is noted for its quality, with vehicles returned running perfectly. While prices are mentioned as a little high, the work quality and reduced stress are considered worth it. The team is accommodating, working to fix scheduling mix-ups and get customers in quickly, with one oil change completed within two hours. In sales, the process is noted as pressure-free, with staff ensuring customers are happy with their deal. Multiple reviewers state they will always return to this dealership.
Great experience truck needed work on couple issues. Jacob took it in and my truck was back in 2 days. The comunication was A+++ before work was done Jacob asked for approval and gave me options. I tried another shop before this and it wasn't good. Yes the prices are a little high but the work quality and stress from... read full comment
September 2024
Outstanding customer service in getting my vehicle scheduled the same day as my request for an oil change. This team never lets me down!
September 2024
Excellent experience, Tyler and team got it done. You won't leave disappointed.
