Victra is a Verizon Authorized Retailer located in Merced, CA, dedicated to providing the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. While some customers have faced issues, such as defective phones and unresponsive sales staff, many others have praised the helpfulness and friendliness of the staff, particularly associates like Mark and Derrick. They have been recognized for their patience and ability to assist customers in finding the right devices and correcting account issues. Overall, the store has received positive feedback for its knowledgeable team and commitment to customer satisfaction, with some customers expressing they would recommend the store to others and rate it highly if possible.
In and out in under a hour Great and knowledgeable employees
April 2026
It was great. No other customers. Got two new phones. In and out quickly. Sales gals were so friendly and helpful. Best experience for a Verizon store I've ever had!
March 2026
Costumer service was great. Greeted and helped in a timely manor. Definitely recommended this store.
