Journeys is a welcoming shoe store known for its outstanding customer service. Reviewers frequently mention the friendly and helpful staff, with particular praise for employees like Rocio and the store manager, who go above and beyond to assist customers. Shoppers appreciate the kindness and patience shown, especially when helping families find the perfect shoes. Even during busy times, such as the Back to School season, the staff maintains a positive attitude and ensures everyone is attended to. Customers leave the store feeling happy and satisfied, often returning for future purchases. Overall, Journeys creates a pleasant shopping experience, making it a favorite destination for footwear.
Kudos to the ladies working there today they are the nicest, i forgot the ladies name but i was picking a new balances and she also recommended some other shoes that’s a great saleslady right there. Sucks that i wanted nike’s vomero but you guys didn’t have them so next time i’ll come back and buy shoes from here!!!
May 2024
When I say the staff is amazing, I mean it just doesn’t do it justice. They are flipping awesome.
March 2024
Came in for Crocs for my 3 and 1 yr olds and received amazing customer service from the store manager. Genuinely an amazing soul!
