The Michael Kors Outlet in Milpitas, CA, located at 532 Great Mall Drive within the Great Mall, offers a wide selection of designer products for women and men. Customers can find the latest fashion apparel, accessories, handbags, and stylish watches, as well as familiar favorites. The store is known for its friendly and helpful staff, with many reviews highlighting positive interactions. One customer praised an associate for being very informative, especially about the differences between leather and synthetic leather, and for helping select a longer-lasting saffiano leather wallet. Such knowledgeable staff make shopping more enjoyable and leave customers eager to return. Another reviewer appreciated the assistance from a helpful sales associate during their shopping trip, noting the good service and a positive experience overall. However, not all experiences were perfect. Some customers encountered issues with store policies, such as being denied extra shopping bags despite purchasing multiple items. Others mentioned a less professional side, citing a cashier who was perceived as rude and unhelpful when correcting a mistake on a purchase or refusing a simple request. Despite these isolated incidents, the overall impression of the store remains positive, with many customers satisfied with the product range, prices, and friendly service. The store offers a memorable shopping experience, blending the latest designer looks with attentive customer service, making it a popular destination for those seeking quality fashion items.
Very nice place for shopping. Staff is very cooperative, very soft spoken, friendly, helpful. Billing is done very fast. Rush is controlled in a very disciplned way. I recomend this place for shopping
April 2024
Michael Kors exclusive outlet located within Great Mall Milpitas California USA. Had lots of collections of all it's products. Purchased one bag for my wife which she liked very much with good price. The sales executive Abiny was very helpful in our purchase.
January 2024
The employees are very helpful and professional. They also have an excellent year end sale going on right now!
