Poppy Bank is appreciated for its helpful staff and competitive interest rates. Customers value the excellent service provided by managers like MS. Acosta and Darissa, who are knowledgeable, professional, and always ready to assist. The bank offers personal and professional service, with no waiting during calls in business hours. Customers have noted outstanding offers, especially in interest rates, and appreciate the friendly, helpful staff in the branch. However, some users suggest that the website could be improved, as it can be inaccessible at times without notice. Overall, Poppy Bank is known for great service and competitive financial products.
Extremely helpful manager and staff.. so easy to take care of business..
November 2023
My wife and I drive here from Los Altos Hills just to deal with MS. Acosta, who is the best manager and provides excellent service. She had helped us at a branch in Palo Alto and we followed here. She is the very best. Thank you.
September 2023
-Very helpful staff. Never have to wait when call during business hours. Competitive interest rate for account with banks you can deal in person in Bay area.- Website can be improved. One time it can not be accessed at night without notice or warning to users
