“Joel in the Print and Marketing Services department turned what could have been a frustrating visit into an easy one. My order was complex, with multiple personalized pieces, and the files I'd uploaded needed work. He resolved the issues without making them my problem and got every spec right the first time.
He did this while the store was busy and several other customers were waiting on him. Calm, patient, professional throughout. The final product was exactly what I needed. This location is worth going out of your way for, and Joel is the reason.”
“Great family run printing and shipping services shop. The first time I went was because it was a close option to our house, and now I go back because of how they've treated me.”
“My husband went to Huntford Printing today. Kathy Harth did a phenomenal job. She was professional, courteous and patient. My husband had visited Staples, Fedex. They weren't able to print an A4 legal document from a pdf file. Kathy took the time to figure things out. Shout out to Kathy at Huntford Printing and Graphics! Apparently they have been in the printing business since 1969!!”
“I had another great experience at The UPS Store on Milpitas Boulevard. Today, Young helped me, and he was friendly, professional, and very efficient. A couple of days ago, I was also assisted by a young woman who provided excellent customer service.
Since this location came under new management, the level of service has improved tremendously. The entire team is welcoming—they greet customers as soon as they walk in, are quick to help with return packages, provide receipts promptly, and clearly explain where to find the tracking number so you can monitor your return and know when to expect your refund.
I think some people still remember the poor service under the previous owners, but this store has truly turned things around. The new management has built a team that genuinely cares about its customers.
I highly recommend this location to friends and family. Keep up the excellent work!”
“Thank you Christine for the shipment experience and it went well.
The only thing is that I could not find a way to go to fedex office survey directly so I just gave up”
“This fedex has pretty good service. First thing I will say my review is based on the customer service and not pricing. The staff here is really nice and informative. They are very helpful. An associate Jackie was super informative and patient with all my questions. She was able to find me a decent shipping price as well. This place is not too busy at least in the morning. I would assume it is busy during lunch and night (it's a busy plaza). The associates are very knowledgeable and try their best to help you quickly. They do have a drop box which is standard. You can scan (via self checkout) and drop it in the box or at the counter if the box is too big. The wait time is not too bad. Overall I like this place as the associates are great. It's easy to drop packages off. Foot traffic is low in the morning so it's not a long wait.”
“The best staples ever! Mariela and Shiv have a great attention to detail in the photo and printing station. They helped out everyone while I was there, and go above and beyond for their customers. Super kind people who genuinely care about their customers and products. I will always return to this Staples. 11/10 experience”