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“Ross was very knowledgeable about what kind of refrigerators we were using in our pharmacy and customizing a solution for us. It can be mind boggling trying to figure this out and I appreciate the level of customer service Ross provided just over the phone. Pricing and shipping were reasonable and even after we purchased he was ready and willing on the phone/email to help us out!”
“Man, these guys have helped me more than a few times. As the owner of Saddleback Mountain Pool and Spa in Irvine and serving south Orange County, there are issues with one of our trucks from time to time.
And when one of the trucks has an issue, the staff at O’Reilly Auto Parts will help us to get the truck back on the road quickly.
Great customer service and very knowledgeable. We really appreciate the staff!”
“They let me use the code scanner, they sold me the tool to fix my car, and most importantly they let me use the restroom when I really had to pee (my car was in limp mode also). These guys are rockstars. Thank you!!!!”
“Stopped by here on 8/24/2024. This place no longer exists, its empty and locked up. But they do have a sign that says you have to go a couple doors down to Watch Tech, located between Sports Clips barbershop and Baskin Robbins. They close at 6p during the week and 5p on Sat. Not open Sun. Had to rate it to put this info up, wish it was already updated, so I wouldn't have wasted my time ?”
“6 stars if I could!!! Hawke is absolutely phenomenal! He helped me when he didn't have to. I had a nail in my tire and he chose out of the goodness of his heart to help me fix the problem. Such a kind individual, true professional and amazing human being. Thank you Hawke for helping me! You are the best :)”
“Bought a golf cart from Apex two years ago. Very happy with it.
Today I had the pleasure of having my battery die a quarter mile away from my house. AAA won’t tow. Wasn’t close enough to neighbors house to bum a charge. Got Apex on the phone and they walked me through how to disengage the magnetic break. Super helpful. If you’re going to buy a golf cart, get it from them. It’s a great team.”
“I just want to say that when it comes to making a customer feel valued and appreciated, Steve and Israel surpassed all expectations bar none. From the moment I entered the store, they were professional, knowledgeable, and impeccably courteous. It's people like those two who make customers like me feel good about doing business with O'Reilly.
If the Manager of this store reads this: do yourself and O'Reilly Auto a solid and fast-track those two into management. It's rare to experience their level of customer service, and both of those young men are true assets to your brand.
Kudos, gentlemen.”
“the older white guy don’t know his, he’s older kind of chubby and he’s good at his job and very helpful. wish i knew his name uhh hope theres only 1 that fits this description. give him a raise”
“Very helpful and knowlegeable every time I go in. They always assist with product searches and help with difficult issues. And they seem to enjoy each other and their jobs.”
“About 2 years ago we bought new brake pads for the front and rear of our car at a O'Reilly Auto Parts in Glendora. The brake pads came with a life time warranty. Recently we were very surprised that our brakes started to make noise. Our mechanic said that ALL the brake pads were worn all the way down and needed to be replaced. Our mechanic replaced ALL the brake pads. My wife asked the mechanic to save the old brake pads.We now live in RSM. Last Saturday we returned the brake pads to O'Reilly Auto Parts on Los Flores in RSM.Giancarlo Andujo served us and he was very professional and knowledgeable. He gave us outstanding customer service in returning the old brake pads. We will definitely shop more at this store and look for Giancarlo to help us. Good job Giancarlo !!!”
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“Very nice employees, saved me 75% by recommending similar product that was on special. Then put my windshield wipers on my car while it was raining. Great service, great value”