Express is an international fashion chain located at 27000 Crown Valley Pkwy in Mission Viejo, CA, offering a diverse selection of women’s and men’s clothing suitable for various occasions. Customers can find everything from women’s jeans, leggings, dresses, and sweaters to men’s jeans, suits, graphic tees, and polos, along with shoes, jewelry, and other accessories. While many shoppers appreciate the stylish clothing and selection, experiences with staff have been mixed. Some customers noted that certain employees were unhelpful and inattentive, failing to assist when needed. However, others praised specific employees, such as Sterlin and Caitlyn, for their friendliness and dedication. Caitlyn, in particular, received high praise for her exceptional customer service, assisting a customer in selecting the right outfit for a first date, which helped boost their confidence. Overall, Express offers trendy styles, but customer service experiences can vary.
Sterlin was so friendly, very helpful and super, super nice. You guys should give her KUDOS. I love coming here because of her. Me, and 2 of my sister in laws love her so much.. SHERLIN keep up the good work!!!!
May 2022
Great clothes and service! They really care about helping their customers and always good prices
November 2021
I was helped by Matt and just wanted to say he was amazing. Never have I had in store customer service like he provided. Thanks Matt!
