“The rental service is amazing. I got the most help I could need from Jersey. The knowledge that was given to me and how clean the vehicle was, was amazing. It was fast, smooth and easily the best service I could have ever wanted. The return was just as amazing! Jersey was able to explain everything there is needed to know. Her ability to work with multiple customers AND get you in and out of their shop was unlike any other store I've ever been too. She's friendly and above all a hard worker! She made sure that the truck I was getting, was ready to go and that it was in the best shape before sending it out. I recommend using this Home Depot rental service for your needs that are within there area to help. More importantly if you want the most information on tools there talk to her. This store has improved greatly since hiring someone like her and I will definitely return if I am ever in need of a vehicle.”
6AM - 10PM
27952 Hillcrest, Mission Viejo
Hardware Stores
“I love Home Depot for it materials that I can quickly purchase, and I love the variety quality of the materials, and I love the people that work there. For the most part, they are helpful and knowledgeable. I am mainly, however, writing this review to acknowledge an exemplary employee, who turned negative things around and made my latest visit a very positive appointment.The story of that visit.As excellent as Home Depot is, there, is one issue, however, that has failed to improve over the years, and that is communication by phone. I have had multiple phone, call, disconnects, and people who were not knowledgeable that should not have been answering the phone to give advice or information. Case in point. I drove to my local Home Depot in Mission Viejo, California, yesterday morning, just before they opened at 6 AM. I was trying to find out information about their Christmas tree lot, a place where we have purchased our trees through the years, and been extremely satisfied with the quality and variety of the trees they have there a lot. As I approach the area with a lot was, I saw no signs outside, showing the times that they were opened, so I decided to call (not wanting to get out of my car on the cold morning and go inside. The automated system gave me multiple hangups, so I decided to wait until a later time. I called again at seven, and then again at eight, but could not reach any live person. I eventually did have someone answer the phone call, but I could not understand him, nor could he understand me. He transferred me to customer service, that ended up being a warranty Department at another location. The woman was helpful, and she gave me information; however, the information was incorrect. She told me that the lot would be opened at 6 AM, which was not true, and she also told me that there would be a new Monday morning delivery of fresh trees, but that they would not be offloaded until Tuesday morning, so I should just wait patiently until the next day.My better judgment, and my knowledge of how the workers at the Christmas tree lot are always ready to offload and always ready to help prompted me to visit the lot in person at 1 PM on Monday. Ali greeted me, asked if he could help, and told me that they were at that moment, offloading the delivery that it just came in. he was only able to pick out an excellent tree for me, but he on the car, gave suggestions about taking it off the car. When I got home, apologize for the incorrect information I had received earlier, and sent me on my way, another successful Home Depot visit, successful only because of an employee who, at this busy pre-Christmas time, chose to go above and beyond.”
“The rental service is amazing. I got the most help I could need from Jersey. The knowledge that was given to me and how clean the vehicle was, was amazing. It was fast, smooth and easily the best service I could have ever wanted. The return was just as amazing! Jersey was able to explain everything there is needed to know. Her ability to work with multiple customers AND get you in and out of their shop was unlike any other store I've ever been too. She's friendly and above all a hard worker! She made sure that the truck I was getting, was ready to go and that it was in the best shape before sending it out. I recommend using this Home Depot rental service for your needs that are within there area to help. More importantly if you want the most information on tools there talk to her. This store has improved greatly since hiring someone like her and I will definitely return if I am ever in need of a vehicle.”
“The rental service is amazing. I got the most help I could need from Jersey. The knowledge that was given to me and how clean the vehicle was, was amazing. It was fast, smooth and easily the best service I could have ever wanted. The return was just as amazing! Jersey was able to explain everything there is needed to know. Her ability to work with multiple customers AND get you in and out of their shop was unlike any other store I've ever been too. She's friendly and above all a hard worker! She made sure that the truck I was getting, was ready to go and that it was in the best shape before sending it out. I recommend using this Home Depot rental service for your needs that are within there area to help. More importantly if you want the most information on tools there talk to her. This store has improved greatly since hiring someone like her and I will definitely return if I am ever in need of a vehicle.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“What an amazing place. They have items you won't find elsewhere and specialty hardware. I stopped in to get a propane exchange tank, and the customer service staff member was ready before I even got in the store. The clerk checked me out, and I had my receipt and new tank in 7 minutes flat. Great value and amazing customer service. You won't get that at Lowe's or Home Depot. Highly recommended”