AutoZone Auto Parts in Modesto, CA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store, located at #5225, is known for its knowledgeable and helpful staff, who go above and beyond to assist customers. Customers have praised the manager, Carlos, for his exceptional service. He has been described as extremely helpful and patient, taking the time to explain problems and suggest solutions. One customer was able to save a significant amount of money by following Carlos' advice, compared to the estimate from a dealership. Another customer, who had a broken transmission line and a young grandchild with them, was grateful for Carlos and the staff's assistance. They provided options and allowed the customer to use tools to repair the line, going above and beyond to help. Customers have also had positive experiences with other staff members, such as Daniel, who helped with an oil change and provided useful tips. The store's inventory and the ability to use rewards accounts have also been praised, making for a generally good customer experience. Overall, AutoZone Auto Parts in Modesto, CA is known for its knowledgeable and helpful staff, who strive to provide excellent service and solutions to customers' automotive needs.
Had the part at another store. Get to other store and it's a universal part. Part didn't fit and had an easy exchange. Great customer service from both locations.
March 2025
Worker there name Carlos helped me out car had problems & he helped too me figure out the problem
February 2025
Gal that helped me was nice and knowledgeable about the location of things throughout the store.
