GameStop is a popular destination for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for platforms like PlayStation, Xbox, and Nintendo, including retro gaming options. The store also features trading cards, sports cards, and a variety of collectibles, merchandise, and board games. Customers appreciate the helpful and friendly staff, with many noting excellent customer service experiences. Some have praised specific employees for going above and beyond, creating a welcoming atmosphere. However, there are mixed reviews regarding the fairness of trade-in prices, with one customer feeling undervalued due to the lack of an account. GameStop is also recognized for its convenience, allowing customers to call ahead for stock inquiries, resulting in quick and efficient service. The store often has a good selection of unique items, including plush toys and unexpected merchandise like Hello Kitty products. Overall, GameStop provides a community feel for gamers, encouraging both in-store visits and online purchases with the option for in-store pickup.
Tim and Ryan are the best! Great customer service and patient enough to carefully explain everything thank you!
May 2025
They picked up the phone right away and helped us find a console we were having trouble finding. Once we got there, they helped us out and didn't pressure us into anything we didn't want. Got the pro membership simply because of how good the customer service was. 10/10 will visit again.
May 2025
I did not think they were fair for the price they gave me for my play station 2 games . All because I didn't have an account with them they told me I would have received 27$ but instead they gave me 17$ and it would have cost 25$ for a account with them
