Modesto Toyota receives reviews noting both reliable service and some customer concerns. Many customers report great, friendly, and efficient service year after year, describing the personnel as polite, helpful, professional, and kind. Specific positive experiences include staff being an asset, providing free items with coupons, keeping customers informed, and handling transactions in a smooth, fast, and straightforward way with solid prices and outstanding customer service. However, some customers express disappointment with wait times for basic service like an oil change. Others note unmet expectations regarding included service packages or vehicle features without additional fees. Overall, the business is recommended by many for both car buying and service needs.
Outstanding customer service. Worked with Xavier Carrillo, Andrew, and Mr. Esho. Provided excellent service without high pressure tactics. Would return back anytime and give referrals.
September 2026
Noah helped me out and was professional and friendly. He was honest about everything and was able to help me with my repairs.
September 2026
Very straight forward, informative and professional, every question i had was answered very thoroughly. Can't ask for much more than that when making a large purchase.
