Valley First Credit Union is a trusted local bank with a long-standing presence in the community. Customers appreciate the quick and attentive service, especially at busy times when staff step out to help minimize wait times. Many have had positive experiences, highlighting friendly staff and excellent customer service, with some employees going above and beyond to assist new members. Members have praised how efficiently Valley First handles account processes, often completing transactions faster than other banks. The credit union is valued for making a difference in the Central Valley, with some members choosing to become staff members themselves. However, there are occasional issues, such as early closing times that can cause inconvenience. Overall, Valley First is seen as a reliable, caring institution that many trust and recommend.
I called and spoke with Michiko in Customer Service. He was so professional and patient with the requests I made. The requests I needed required further research. He forwarded my requests and received a call from the research team with the answers I required. He was amazing.
Liz Oliveira
April 2025
I've been a member for many, many years. Very friendly tellers make my transactions quick and easy. We've had notary work done there as well. Highly recommended
August 2024
After having a very bad experience trying to open a new accountat a competor I was mso welcomed here. The customer service associate, Katherine, was so friendly and helpful!
