Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or arrange delivery. The location receives consistent praise for its excellent customer service and amazing, knowledgeable, and well-organized staff. Reviews highlight that employees are extremely helpful, cheerful, patient, speedy, courteous, and respectful. They explain everything thoroughly and work with customer needs to the maximum. Multiple customers note that the outstanding service from representatives provided a pleasant buying experience and solved complicated problems, which positively influenced their decision to stay with Verizon. The business is recognized for taking care of its employees, which reflects in how the staff takes care of the business and its customers.
No issues. Easy peasy process. Employees are very courteous and helpful.
May 2025
Pretty unhelpful folks. Unless you’re getting a new plan, they want you to do everything online and pick up your new phone from a locker. Pretty soon the workers won’t even be necessary.
May 2025
pelendale is great ! McHenry store very bad drive out of your way to avoid that one.
