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“Exceptional customer service from ADALBERTO JR. can truly transform an ordinary experience into something memorable. Recently, I encountered a level of support that not only resolved my issue efficiently but also left me very pleased.
The representative was knowledgeable, patient, and went above and beyond to ensure my satisfaction. It's rare to find an employee prioritizes its customers to such an extent, and this interaction has certainly been one of the best.
Adalberto Jr. commitment and helpfulness to providing outstanding support sets them apart in today's market. Thank you Adalberto!!!!”
“Incredible customer support from Cody! This lovely young women's patience, knowledge, and outside-the-box thinking allowed us to upgrade 4 phones at a very reasonable cost. She also helped all four of us transfer everything from the old phones to the new ones and taught us a few tricks along the way. She's amazing. Thank you, thank you, thank you.”
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“I would like to extend appreciation to Mikey at the Montclair Plaza store, he recently helped me transfer my Verizon account. The store was full, but we were assisted right away. Already pleased with my decison to exit my previous cell provider service. I'm loving my new devices and I'm saving about $150 dollars a month. Happy to be a new member of the T-mobile family. Thankful for Mikey's expertise and for all of the added savings.”