Apple Del Monte appears to be a reliable electronics repair and sales store that provides generally positive customer experiences, despite some occasional challenges. The store is often crowded, but the helpful and attentive staff work to make the experience smooth for customers. While most visitors report satisfactory service, there have been a few instances of delayed repairs or issues with communication, such as the removal of personal items from devices without prior consent. However, the majority of reviews highlight the store's knowledgeable staff, efficient service, and the ability to meet customers' needs, whether it's replacing a phone screen or helping a student select a new laptop. Overall, Apple Del Monte seems to be a reasonably good option for electronics-related services and purchases, though customers may want to be mindful of potential communication or follow-through issues when leaving their devices for repair.
Apple at Del Monte is a solid spot! The store was a bit crowded when I visited—though, honestly, what store isn’t on a weekend? The employees were helpful and attentive, making the experience smooth despite the crowd. Overall, a reliable 4-star visit.
August 2025
Got my back glass replaced today for iPhone 16 pro and after the replacement the gps on my phone is ruined and I need to catch a flight don’t got time to go back worst rep ever that’s not shame to apple California never back again
*Update* It’s got working after few weeks
August 2025
We were greeted warmly at the door and were very impressed with James who was fun and knowledgeable. We did not have to wait at all. Would return again.