More tellers and better hours would be nice especially since the ATM machines don't always function as they should. The people working there are great, wish there were more like them in the bank.
January 2019
I went to cash a check and they didn't want to do it because supposedly my ID wasn't proper and I needed "better" identification....I've been to the banks in Monterey and Salinas multiple times and never had this problem.
July 2015
We tried to cash travelers cheques at several banks during our holiday in America only to be refused as we weren't account holders. Wells Fargo in Monterey came to the rescue to the cash strapped tourist! No problem for them at all. Thank you Wells Fargo 😊😊😊