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“Us bank is always very nice quick with helping you and making sure you are taken care of with the most urgency and respectful amount of time.. thank you us bank for making mine and my family so much happier and satisfied.. a great big shot out to all the employees at us bank for all you do , thanks be to God”
“I have been with them since 2011 They treat me as family member Miss Lupe the best manager Miss alba a great person Miss Suzy a great person Miss Janet awesome person They are always want to help Mr Fernando a great person Definitely that the best experience for a bank I had many experiences with different banks But this branch is the best”
“This is a nice place to bank. The staff is amazing and super nice. They are always willing to help. All the locations are nice. My only issue is that you can not call and ask a question. I have to drive to a location. All good though the staff make up for the shortfalls of Corp. I'll only bank here. My favorite location is Cactus in Moreno Valley. They are THE BEST!”
“Provident Bank, Heacock Street, is one of the best banks I've ever had the pleasure of doing business with.Management and staff alike welcome you with a sincere smile and great customer service. Recently I've had the pleasure of working with Geronimo & Dominique who are always helpful.For quite some time and on many of my banking needs I've worked with Katelyn who is absolutely amazing. She is professional, well informed and helpful. She is patient and answers questions with confidence and knowledge. She goes out of way to make the customer happy and know that they are in the best of hands. Thanks to all at Provident who make banking there a pleasure.”
“I went into ask questions about an existing credit line I have. And Alex helped me out with answering all my questions. He helped me with closing that existing account and opened a new credit line account To help continue build my credit. Thanks Alex! I really hope you get recognized for this and your great customer support.”
“Felt compelled to let people know just how friendly and accommodating this branch is. From my experience they're always nice, efficient, and accommodating. Manager seems to be available and directing people in during the Covid compliance era we're in. Never once have I had a bad experience at this location. Thanks to the tellers and branch managers for their professionalism always and especially during this weird time.”
“I always have a great experience when I go into this bank. They are extremely helpful and greet you at the door. They make sure to answer any questions you have. Manager greeted me personally to make sure all of my needs were met. The had protective equipment to keep everyone safe.”
“(Translated by Google) Super Super Good bank ..They support you a lot every time you use information and most of them are BILINGUAL !!!!THANK YOU FOR EVERYTHING AND I RECOMMEND IT TO THE 100(Original)Super Super Good bank..Ellos te apoyan mucho cada vez que ocupas información y además la mayoría son BILINGUES!!!!GRACIAS POR TODO Y LO RECOMIENDO AL 100”
“I love everyone at this bank. While some of you might not notice there is s bad interminority racism problem in this city. When I got to cash checks I al always nervous because of the amounts. But they always treat me like I'm not a criminal they are so nice not welcoming. So I needed a bank account the pre paid bank accounts I could no longer. I opened a account online last night I went in today to find that account and get a debit card. I was hugged hard by someone working there. I was listened to while I rambled I have ptsd I can't help I talk a lot that's a anxiety attack because I'm Nervous in banks. They are too nice no racism no attitudes just professional warm people. I got a everyday banking but they do have a second chance banking if you can't get a account go there Wells Fargo will give you a second chance and a secure safe place for your money. They don't know I'm making this review. I was depressed going in I walked out like I was on Prozac. I'm scared to go in businesses here because of racism nasty comments in languages people think I can't understand so to be welcomed into a bank and not treated like crap I am kool leaving my money with. I trust them. Now I'm A step closer to buying a home. Thanks Wells Fargo.”
“I've been with Chase for many years and today Bertha helped me with such grace and patience. She went the extra mile for me today. She is totally appreciated!”
“I want to thank Maribel Gonzalez for acring fast and getting management to help me with an ongoing issue. She was quick to make me feel comfortable and welcomed as she was also helping me with a transaction. Thank you to Robert Bugarin that listened the the situation and went out of his way to provide all the propper documentation for what I needed. If you need anything please go to this branch and ask for him. He helps you with a smile on his face and goes above and beyond to get you all the information for your situation. Thanks to these two, always a good experience with BOA”
“Rafael helped me open up my business checking account and provided me great information to help me get started. Everyone there is friendly and hospitable. Great location and knowledgeable staff!”
“I walked in this branch Friday at almost closing time I needed to send a wire transfer urgently and was afraid I was going to get turned away like I had in the past at other branches. I told banker Anthony Diaz and he helped me right away. I was surprised to find this level of service and attention. Thank you for assisting me your work and attitude didn't go unnoticed by this happy customer.”
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“Came in with some questions and concerns.. I was greeted by Elizabeth at the front desk.. she answered all my questions with compassion. Listened to my concerns and took the time to help me resolve my concerns. She was polite, empathetic and very understanding. People like her are what make this bank the best ! Give her a raise!”