“Will be coming to this location for my car needs from now on. I own a 2018 Honda Civic and needed a new battery. I tried THREE different Auto Zones, only because they changed my battery for me before. One store didn't have workers, one store told me the guy was on lunch, and the third store was just plain rude to me. Finally, I called this O'Reilly store because it was local and the man that initially answered the phone (Mark??? Sorry I don't recall) was very friendly and helpful and encouraged me to come in. I went in within 10 minutes from my initial call. The man who helped me over the phone was helping another customer so Justin helped me and let me just say... he was so helpful!!! so kind!!! he deserves a raise! he helped me right away and actually gave me advice as to which battery/warranty I should get. He showed me what he was doing and confirmed that everything was attached correctly. His customer service skills are incredible! Thanks so much!!”
“I came in to O'Reilly's this last week unexpectedly, having some car troubles. The young man that helped me, Alfredo, was very helpful and friendly. He asked me a couple questions to narrow down and troubleshoot my car issue then offered me two options on products that he would personally use if he had the same problem. It's only fair I take the time to post a review for this employee that gave me reassurance and was very knowledgeable. Thanks!”
“Underrated...way better than autozone. Called autozone and they said they couldn't help me till 12. Called OReily and they told me come in and helped me on the spot. Customer service 10 out of 10.. service 10 out of 10. Price same as autozone but they offered an offerdable option for battery replacement that autozone didnt.”
“Easy to find. No overnight parking. Not even on street. I was told they will ticket you. Check in is between door 45 and 44. There isba sign but if you come in the dark it's hard to see. They go by appt only. Check in on sheet and clerks will take paperwork and assign you a door. Green red green then go in for paperwork.”
“I don’t write reviews for auto parts stores, but I felt inclined this time. Jeff went out of his way to help me and even let me search their entire stock of hoses until I found the damn unicorn I was seeking. Great experience. Keep it up man!”